Plans/Services - Support Knowledge Base
Plans/Services Articles
How can I monitor my data usage?
Added on Fri, Dec 5, 2014
You can monitor data usage using either the hotspot’s LCD screen or the hotspot web page. Visit the hotspot web page to configure your monthly data usage.   To view your data usage on the LCD screen: Press the Power button on the hotspot to... Read More
How do plans/services work?
Added on Tue, Dec 2, 2014
The Around Town Plan was designed with simplicity in mind. Receive 1000 MB of data for $24.99. Plus, your first 1000MB is on us! You can use the data whenever and however you choose and it will never expire.  When you have used up your 1000 MB of... Read More
How much data will I need?
Added on Tue, Dec 2, 2014
The amount of data needed for performing certain function varies by content type that is being downloaded. Here are some examples of approximate usage: 200 emails sent/ received with no attachment uses -- 5MB 5 emails sent/ received with... Read More
I can’t access data?
Added on Tue, Dec 2, 2014
Please submit a trouble ticket at so that we can look into your issue and resolve as soon as possible. Read More
Can I get a refund on data not used?
Added on Tue, Dec 2, 2014
Unfortunately a data product purchased can not be refunded. There is a simple bundle of 1000 MB that never expires.  Read More