Activation - Support Knowledge Base
Activation Articles
How do I activate or set up my hotspot?
Added on Tue, Dec 2, 2014
You need to activate and register your hotspot before you can connect to the hotspot’s WiFi network. You can activate and register the hotspot with or without Internet access. CAUTION: Do not insert the battery into your hotspot or power it on... Read More
How do I connect to the network?
Added on Tue, Dec 2, 2014
Note: Device must be activated before connecting to network. You can connect computers or WiFi devices to your hotspot’s WiFi network using a WiFi network manager or WPS. For help with the WPS button on your computer or WiFi device, check... Read More
I powered on my hotspot before I activated it. What should I do?
Added on Fri, Dec 5, 2014
If you powered on the hotspot before activating it, do the following: 1. Power off your hotspot. 2. Remove the back cover from the hotspot. 3. Remove the battery. You can now activate your hotspot. Read More
Why can’t I power on my hotspot?
Added on Fri, Dec 5, 2014
Make sure that the battery is inserted in the hotspot and that it is fully charged or is charging. Read More